Agenzia per il Lavoro, filiale di Roma, seleziona Leading waiter

Descrizione

Job Title: Leading waiter
Job Overview
As aLeading waiterin a luxurytrain cruise, you play a crucial role in providing an exceptional dining experience for our guests. Your primary responsibility is to ensure that guests receive outstanding service and have a memorable culinary experience. You will be responsible for taking orders, serving food and beverages, and attending to guests’ needs in a professional and kind manner.
Key Responsibilities
Guest Service
- Warmly greet guestsand lead them to their tables.
- Provide detailed information about menu items, specials, and beverage options.
- Take accurate and detailed orders, ensuring any special dietary requirements, allergies, andpreferences are noted.
- Anticipate guests’ needs and provide prompt and accurate service throughout the dining experience.
Food and Beverage Knowledge
- Possess in-depth knowledge of the menu, including ingredients, preparation methods, and pairing suggestions.
- Stay informed about daily specials and changes to the menu.
- Provide recommendations to guests based on their preferences, allergies,and dietary restrictions.
Order Management:
- Transmit orders accurately to the kitchen and ensure timely delivery of food to the guests.
- Collaborate with kitchen staff to ensure special requests or modifications to orders are accommodated.
- Monitor and manage the timing of courses to ensure a seamless dining experience.
- Promote additional menu items, specials, and beverages to enhance the overall dining experience and contribute to revenue goals.
Table Maintenance:
- Ensure tables are set impeccably and maintain a clean and organized dining area.
- Attend to table needs, including refilling water glasses, clearing empty dishes, and resetting tables for the next guests.
Team Collaboration:
- Collaborate with kitchen and bar staff to maintain effective communication and teamwork.
- Assist colleagues during peak times or special events to ensure smooth operations.
Professionalism and Presentation:
- Maintain a well-groomed and professional appearance at all times.
- Uphold the hotel’s standards of service and contribute to a positive and welcoming atmosphere.
Qualifications
Experience & Certifications
- Previous experience as a waiter in a luxury hotel or fine-dining restaurant is preferred.
- Excellent interpersonal and communication skills.
- Knowledge of food and beverage operations, including wine service.
- Ability to handle high-pressure situations with professionalism.
Skills:
- Strong interpersonal and communication skills
- Attention to detail and a commitment to delivering exceptional service.
- Proficiency in multiple languages is considered a plus
Flexibility:
- Availability to work on shifts and on weekends.

roma 01/08/24

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